Below, you will find Frequently Asked Questions regarding ParentSquare, the mass notification system used by CMCSS. If you don’t see your question listed here, please get in touch with your child’s school or email [email protected].

To watch the training video for ParentSquare, click here.

CMCSS has transitioned its mass notification service from SchoolMessenger to ParentSquare. ParentSquare provides families with improved options to receive communications from schools and the District when and how families want to receive them, with translations in 100+ languages.

School and district communication will be sent through ParentSquare. Teachers may use ParentSquare and other communication methods, including but not limited to ClassDojo, Remind, and Google Classroom. Please check with your child’s teacher about their communication methods.

PowerSchool is the official grade book and attendance tracker for the district. Families will still use PowerSchool to track their child’s academic progress.

ParentSquare fully integrates with PowerSchool, and families are automatically opted in to receive notifications. All contact information must be listed correctly in PowerSchool. If you want to add or update a phone number or email address, please visit parents.cmcss.net and update your student information.

Click on “Forgot Password” on the sign-in screen to update your information. 

 

 

Using a desktop browser: 
Click on your name to update your language preferences. 

Using a mobile app: 
Go to Account>Preferences from the menu.

 

See a step-by-step guide with images here.

Using a desktop browser: 
Click “Messages” in the sidebar and start a direct conversation by clicking “New Message.”

Using a mobile app: 
Start a new message with the “+” in the top right corner.

You will see your child’s teacher in the quick-select recipients’ box at the top of the page. Or, you can type the first three letters of their name in the recipient box for a name to auto-populate.

You can set your notification preferences to receive a daily digest email, text, or app notification with all updates at the end of the day. 

Using a desktop browser:
Click on your name to bring up your accounts page and update your notification preferences. 

Using a mobile app: 
Go to Accounts>Preferences from the triple bar menu. 

You can set different notification settings for each school and the district. 

Families with children at multiple schools can change which school they view. Staff members that work at multiple school sites and/or have children at another site may also switch schools.

Using a Desktop browser:
From Home, click Switch School in the top left and choose the desired school site. If you are a staff member who sees the district name in the top left, click the district name to go to the district level. 

Using a mobile app:
1. Tap the triple bar menu in the top left. 

2. Select Schools for a school site, or District for a district site. 

3. Select the name of the school or district in the center of the page. 

Parents can view all of the posts associated with their children. Parents can switch between schools, then click their children’s names to see posts for each child, or narrow down their posts to view posts associated with a specific class or group. 

Follow these directions to view a specific class or group.

Using a Desktop browser:

  1. If you have children at more then one school, you can switch to a different school. Click Switch School in the upper left and choose the school that has the class you want to view.
  2. Click the drop-down arrow next to My School, Classes, And Groups in upper right.
  3. Select the class or group.

Using a Mobile app:

  1. Tap the three bars at top left.
  2. Tap Classes to view the class posts. Tap Groups to view group posts.
  3. Select the class or group name.

You can find additional resources and information regarding ParentSquare here. Please note not all features listed in this guide are included with the CMCSS account. For specific questions, please contact your child’s school or email [email protected].